Frequently Asked Questions
Everything you need to know about your King Palm experience.
What materials are used in King Palm wraps?
Our wraps are handcrafted from 100% real Cordia leaf, which is sustainably harvested and contains no tobacco, nicotine, or added chemicals.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
Do King Palm products have an expiration date?
While our leaves don't expire, they are best enjoyed within 12 months of purchase. We include a humidity pack in most packaging to ensure they stay fresh and flexible.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours of delivery for a replacement.
Are your corn husk filters flavored?
We offer both natural and terpene-infused flavor capsules. To activate the flavor, simply squeeze the corn husk filter until you hear a pop.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and secure digital wallets.